Customer Service at both Wichita Transit locations displays and disseminates transit information materials, receives and acts upon complaints and suggestions, and sells a number of different multi-ride passes. Customer Service staff at the administrative offices also provides oversight of bus stop benches and shelters along all bus routes.
Transit Center
The downtown Transit Center is open from 8:00 AM to 5:00 PM Monday thru Friday. It's closed Saturday and Sunday. Services provided at the Transit Center include pass sales, cash/change handling, route/service information, Half-Fare ID program, and passenger amenities including vending machines, restrooms, and indoor waiting. In addition to being able to purchase bus passes at the Transit Center, passes can also be purchased at all Dillon stores.
Administrative Offices
Wichita Transit's administrative offices are open from 8:00 AM to 5:00 PM Monday thru Friday. These offices are closed Saturday and Sunday. Services provided at this location include pass sales and route/service information.
Weekend and Holiday Bus Service
Wichita Transit buses do operate on Saturdays; they do not operate on Sundays. In 2012, buses will not operate on the following City holidays:
| January 2 |
New Year's Day |
| January 16 |
Martin Luther King Day |
| February 20 |
Presidents' Day |
| May 28 |
Memorial Day |
| July 4 |
Independence Day |
| September 3 |
Labor Day |
| November 12 |
Veterans' Day |
| November 22/23 |
Thanksgiving |
| December 25 |
Christmas Day |
Programs Available thru Wichita Transit
- The Access to Jobs Program provides rides to and from work for low-income individuals thru agreements with human service agencies in the area.
- The Half-Fare Program entitles qualified individuals to ride regular fixed-route buses for half the regular fare. After an application is submitted to Wichita Transit and acceptance into the program is complete, a special ID card is issued that has to be shown to the bus driver when boarding in order to receive reduced fare privileges.