Customer Service at both Wichita Transit locations displays and disseminates transit information materials, receives and acts upon complaints and suggestions, and sells a number of different multi-ride passes. Customer Service staff at the administrative offices also provides oversight of bus stop benches and shelters along all bus routes.
The downtown Transit Center is open from 6:00 AM to 5:00 PM Monday thru Friday. It's closed Saturday and Sunday. Services provided at the Transit Center include pass sales, cash/change handling, route/service information, Half-Fare ID program, and passenger amenities including vending machines, restrooms, and indoor waiting. In addition to being able to purchase bus passes at the Transit Center, passes can also be purchased at all Dillon stores.
Wichita Transit's administrative offices are open from 8:00 AM to 5:00 PM Monday thru Friday. These offices are closed Saturday and Sunday. Services provided at this location include pass sales and route/service information.
For more information on the most current route delays and detours, please visit the "Delays and Detours" page of this website. Please remember: buses will not pick up or drop off passengers in a construction zone unless a designated stop has been stated. In addition, you can watch a video in English or Spanish to learn tips on how to ride the bus.