The Special Services arm of Wichita Transit performs a variety of functions, including qualification, scheduling and transporting ADA riders, providing job access for low-to-moderate income citizens, and coordination of similar rides throughout most of the Wichita MSA. Also available to citizens are vanpooling, park and ride, and ride-share.

Special Services staff is comprised of 24 van drivers covering all areas of the city. A Transportation Development Coordinator located at the Transit Center oversees the various aspects of the program. Three scheduling personnel are available to take calls, schedule riders, accept rider applications, answer questions, and dispatch vans to their destinations on any given weekday.