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Frequently Asked Questions

Bus Etiquette

Can I bring food or drink onto a bus?

Food is not allowed on the bus. Drinks are only allowed if they have a secure lid.

Can I smoke on a bus?


May I bring a baby stroller or grocery cart onto the bus?

Baby strollers/grocery carts are allowed on the bus based on available space. Please be aware of the following rules before attempting to board a bus with a stroller/grocery cart:

  • The bus aisle must be kept clear at all times.
  • The passenger must maintain control of the stroller at all times. The bus operator will not use wheelchair restraint straps to secure a stroller.
  • Children must be removed from the stroller before boarding the bus. They must remain seated next to the person responsible for their care or in this person's lap.
  • Strollers should be collapsed, regardless of use, before boarding the bus. If the stroller is not able to be collapsed because of the manufacturer's rigid design, the passenger is still required to remove the child from the stroller to carry them onto the bus.
  • If the bus is at full capacity with passengers, the person with the stroller will have to wait for the next bus.
  • For the convenience of the person with a stroller, the seating area designated priority for elderly and disabled passengers may be raised to accomodate a stroller that cannot be collapsed. However, if a stroller is already in this space, and the space is needed for an elderly/disabled passenger, the stroller will be moved to the back of the bus, providing it can be pushed down the aisle.
  • If the stroller cannot be pushed down the aisle or collapsed, the passenger must disembark the bus and wait for the next bus that can accomodate the stroller.
  • Passengers with large or oversized strollers should have an assistant with them to assist with boarding and exiting the bus. The bus operator is prohibited from helping load and unload strollers.

May I bring a radio, CD player, or iPod onto the bus?

Yes. If you listen to an electronic device while on the bus, please use earbuds so as not to bother other passengers.

Can I bring an animal on the bus?

Service animals are permitted on Wichita Transit vehicles. When you board the bus, you must declare that the animal you're bringing onboard is a service animal.

If you do not have a service animal but a pet in an APPROVED pet carrier, like a "pet taxi" (contained so that it can't get out), you can bring it on the bus.​​​​​

Bus Service Information

Where can I learn about Wichita Transit's routes and business operations information?

You can always access Transit information on our website, you can call our information line at (316) 265-7221 between the hours of 8:00 AM and 5:00 PM, or you can stop by the Transit Center at 214 S. Topeka. Printed route schedules are available at the Transit Center for all of the 17 bus routes. You can also stop by Transit's administrative offices at 777 E. Waterman or the entrance to City Hall to pick up a route schedule.

Does Wichita Transit operate on holidays?

Wichita Transit does not operate bus service on any holiday. Buses will NOT operate on: New Year's Day, Martin Luther King Day, Presidents' Day, Memorial Day, Juneteenth, July 4th, Labor Day, Veterans' Day, Thanksgiving Day, and Christmas Day.

What hours of the day may I call to get bus information?

Telephone lines are open from 5:30 AM to 7:00 PM Monday thru Friday and 6:30 AM to 6:45 PM Saturdays. Call (316) 265-7221 for assistance.

  • Have paper and pencil ready
  • Be sure to tell the customer service agent...
    • where you want to begin your trip (using major cross streets)
    • where you want to travel (your destination address)
    • what time you want to leave
    • what time you want to arrive

Can I get a bus schedule mailed to me?

Of course. Call Wichita Transit at (316) 265-7221 and tell them what route schedules you need. However, if you want information faster, please check out the maps & schedules on our website.​​

Lost and Found

What if I left something on a bus?

Wichita Transit cannot be responsible for articles left on the bus. It's important that you gather all your belongings before you exit. If you find something on the bus that's been left by another passenger, please give it to your bus operator. If you leave something on a bus, please call 352-4801 Monday thru Friday between 6:00 AM and 5:00 PM. Lost items must be claimed within 30 days. Lost and found is located at the Transit Center at 214 S. Topeka. Food items are discarded at the end of the day.​


What provisions are in place for safety and security on Transit buses and at the Transit Center?

Every Transit bus is equipped with video surveillance cameras inside and outside. In the case of an unruly passenger who offends other passengers or affects the safe operation of the bus, bus operators are instructed to stop the bus and call police. There are security guards present at the Transit Center during normal business hours.

I'm a law enforcement officer. May I ride the bus free of charge?